On each item page, you will find the country of origin.  Being that we specialize in high quality contemporary furniture and modern furniture you will find most of our furniture is made in North America, Italy and Norway (over 90% of what you will find on EuroFurniture.com is made in Europe or North America). However, there are very few exceptions to that rule.  If the quality of a given product exceeds what we deem acceptable (and we have very high standards, as do our clients), we will offer that product, even though it is not made in the North America or Italy. One such exception is BDI. The quality is at a level that is comparable to similar product coming out of Italy or the US, which is why we offer BDI as part of our collection of Furniture. Should you have any questions about where our furniture is made, please feel free to contact us at 800.243.1955 and we will be happy to speak with you.

On each item page, you will find the manufacturer of that specific item. We sell modern and contemporary furniture and accessories by American Leather, BDI, Bontempi, Blu Dot, Calligaris, Casamania, Cattelan Italia, Colico, Copeland Furniture, DellaRobbia, Elite Leather Company, Elite Manufacturing, Filippo Sibau, Focus One Home, Gamma Arredamenti, Huppe, Kartell, Kristalia, Lafer, La Palma, Luxy, Magis, Midj, Origlia, Pedrali, PSM Italy, Sicea, Softline and Tag Furnishings.

We offer many items from our modern furniture and contemporary furniture collections from our inventory  that we maintain at our 70,000 sq.ft. facility in Chicago. However, it is impossible to stock all items in all finishes. We do maintain inventory levels of the most popular products in the most popular finishes. On a specific item page you will see an item listed (under "Delivery ETA") as In Stock, Back Ordered, or Special Order. "In Stock" orders ship immediately, and are delivered in 7-10 days. Back Ordered and Special Order are delivered according to the lead time listed. If your order is "time sensitive" we suggest calling (1-800-243-1955) to ensure a product is in stock.

The originals of most of this category are in the Museum of Contemporary Art in New York. When one asks "is that an original modern classic?" what should really be asked is "is that a licensed reproduction?" What is commonly referred to as an "original" is really a licensed reproduction. This means that a manufacturer had paid a licensing fee and now has the right to sell that item as a "licensed reproduction." This is what one would find at Herman Miller or Knoll International.
European Furniture specializes in unlicensed reproductions made in Italy to the original specifications. What does all that really mean? Well, while there is usually only one source for a "licensed" reproduction, there are many sources and levels of quality of "unlicensed" reproductions (including manufacturers from Italy, China, South America, etc. etc). So, one must be diligent when shopping for unlicensed reproductions as there are many out there of inferior quality, materials, and sometimes not even the correct dimensions!
The Modern Classics (aka Mid Century Classics) that European Furniture offers are 100% made in Italy. Our Modern Classics are of a quality that is comparable to any licensed reproduction. So what is the difference? The big difference is that there is no "stamp" on the item. Many licensed reproductions will carry a "stamp" (on the bottom of a seat, of the table top...) indicating that an item is indeed a licensed reproduction. You will not find any "stamps" at European Furniture, but you will find significant savings over the licensed items.....and in the majority of cases, there is no difference at all other than not having a stamp!
If you have any further questions regarding a specific Modern Classic, or Modern Classics in general, feel free to contact European Furniture at 800.243.1955. If you would like, you can ask for Chris (I am the import buyer as well as the e-commerce manager).

Occasionally we cannot list the many colors a product may be available in, or additional features it may have.  If you have questions about an item, please give us a call (1-800-243-1955) and we'll be happy to answer them!

A special order is an item that European Furniture orders specifically for you.  Special Orders will be charged a deposit of 50% of the product price (not including shipping charge).  The balance and shipping will be charged when the item ships from European Furniture to the customer.  Copies of all special order invoices will be sent to the customer via first class mail.  Lead times are estimated, never guaranteed, however our "on time" rate is over 90%.  Keep in mind that when you are dealing with importing and/or custom furniture at times there can be unforeseen delays of which European Furniture cannot be held responsible. All special orders are subject to a 25% cancellation or return fee.

Special orders from Italy:
Because all Italian industry is on holiday for the entire month of August all special orders from Italy placed between July 1st and August 31st will have an extended delivery time than listed on EuroFurniture.com.  These orders will not go into production until September 1st.  If you have placed an Italian special order between July 1st and Aug 31st, you must add August holiday to the lead time (approx. four weeks additional).  Some Italian manufacturers (Calligaris, Bontempi) have warehouses in the U.S. to supply their "quick ship" programs.  These "quick ship" items may not be affected by August vacation.  Please call European Furniture at 800.243.1955 to find out if the item you have purchased or are interested in would be subject to August vacation and an additional four weeks lead time.

European Furniture gladly invites you to visit our 70,000 square foot facility at 2145 W. Grand Ave. in Chicago.  Our retail store European Furniture Warehouse (312.243.1955) is open 7 days a week (Monday through Thursday from 10-7, Friday and Saturday from 10-6, and Sunday from 12-5).

We do not refurbish, re-upholster, or repair furniture. However, we can supply replacement parts for some Modern Classic pieces. To inquire about replacement parts please see our contact page.

Yes, some items may require assembly, please call for questions you may have on specific items.

Sales tax is charged to Illinois residents only.

For online sales we currently accept Visa, MasterCard, Discover, and American Express.

Your order and information are protected with the highest level of Secure Socket Layer (SSL) encryption available. For security purposes we do not store credit card numbers on our servers.

In addition to the standard return policy (see "What if I don't like it" above), Special Order cancellations and/or returns are subject to the following additional charges:
-25% cancellation, return fee
-Shipping/Delivery charge from European Furniture to Customer
-Shipping/Delivery charge from Customer back to European Furniture

To clarify any issues regarding a return or cancellation, please call (1-800-243-1955). While we try to avoid returns and cancellation/return charges whenever possible, for European Furniture to maintain our competitive advantage and to continue to offer our customers the best possible prices and service we must strictly adhere to our return and cancellation policies. The cancellation/return fee is NOT money in our proverbial pocket! We simply take return or canceled special order, mark them down and sell them off at a significant discount at our Chicago showroom. This is why we pride ourselves an getting it right the first time! As a wise person once said....measure twice, cut once!

We are happy to send color samples, email technical sheets, whatever we have to to to make sure you are ordering exactly what you want.

Please keep in mind that European Furniture cannot be held responsible for your furniture not fitting into you home (through a doorway, item too large for the room, etc.etc.) We know furniture, not the delivery location, so be sure to measure (twice)!

European Furniture does indeed offer free shipping on certain products.  Free shipping constitutes a curbside delivery within the continental United States only.  White glove delivery (inside delivery and set-up) is available at an extra charge, as is shipping to Canada, Hawaii and Alaska.  If you have any questions or need an international shipment, please call us at 800.243.1955 for more information.  Please note:  Customer is responsible for all return freight charges; free shipping valid on original outgoing orders only.

At this time we serve only commercial/trade accounts outside of the United States.  Select items can be shipped to Canada via FedEx.  FedEx will them collect GST, Provincial sales tax, Dispersement fee, and an entry prep fee at the time of delivery.  If you are ordering form Canada, PLEASE CALL EuroFurniture at 800.243.1955 BEFORE PLACING YOUR ORDER.

All orders (special or in stock) must be paid in full before shipping.

Your order will be shipped via Fed Ex Ground or Air Freight (curbside delivery) as noted on the site.  A "White Glove" delivery, which includes inside delivery and set up, is also available at an additional charge.  European Furniture reserves the right to change the method of shipping without notice. (Example:  If one were to order several items that would ship via Fed Ex Ground individually, we might group those several items and ship Air Freight).

All deliveries, without exception, require a signature at the time of delivery.

Air Freight Deliveries:
Our standard delivery is a curbside delivery.  If you need a special delivery (inside delivery, debris removal, Saturday delivery, white glove delivery) these are available at an extra charge.  Please call European Furniture (1-800-243-1955) for any special delivery needs.  All merchandise must be inspected upon receipt, before signing for the shipment. Any loss or damage must be noted on the delivery receipt.  Remember, when you sign for a shipment, without exceptions, your signature is verification that your merchandise has been received in good condition.  You paid for your furniture, please be there to inspect and sign for it.  If you cannot personally be there, please give clear instructions to whomever will be receiving your order to open all packages and thoroughly inspect all merchandise.  European Furniture will not take responsibility for and loss or damage on orders that were received and signed for free and clear (without notation of loss or damage).  If you are ordering a large or heavy item(s), please be prepared to receive the shipment on the day of delivery.  If you are unsure about what you will need to do to prepare to receive your shipment, please call European Furniture (1-800-243-1955) and ask us how we will be shipping your order.

The delivering Air Freight carrier will call you no less than 24 hours before delivery with a delivery window of no less than four hours.  The Air Freight carrier is required to give you a reasonable amount of time to open all packages and inspect all merchandise.

"White Glove" Deliveries:
European Furniture can arrange a "White Glove" delivery service.  This shipping option must be specifically requested and paid for, as there will be a charge additional to the standard Air Freight charges.  Your local shipping agent will call you no less than 24 hours before delivery with a delivery window of no less than four hours.  "White Glove" delivery includes shipping, installing, unpacking, and set up of your order.  "White Glove" does not include debris removal (delivery service will put debris in your garbage, but will not take it with them when they leave).

FedEx Ground/FedEx Home delivery:
If you have provided us with an email address you will receive an email from FedEx notify with the tracking number(s). A signature will be required at the time of delivery. If it is obvious that there is extensive damage to your order (example: the truck ran over the box), please refuse the shipment. Otherwise, you can receive the package, but ask your delivery person to mark the package "received damaged." If you receive your FedEx shipment and find damage, you are required to notify European Furniture with two business day of your receipt.  FedEx Home Deliveries occur Tuesday through Saturday (generally 9am-5pm). FedEx Ground delivers Monday through Friday, regular business hours.

Some merchandise may require assembly.

In-stock items should be received in 7-10 days.  Back Order and Special Order lead times are listed on the specific item page.  Domestic special orders in some cases take up to 10 weeks, and imports up to 14-16 weeks.  If you have questions regarding a certain product, please call 800.243.1955!